an 8 and a 10. with our simple returns process why not try both and use the checklist to decide the best fit I can't see the refund on my E-gift cards are only available in GBP. *Subject to our returns policy. Alternatively you can check the balance at checkout. Questions, comments or requests regarding these terms and conditions or our Products should be addressed to customerservices@boohoo.com. Pay nothing extra. Your Gift Card can only be used to make purchases online at boohoo.com in the UK. Delivery of your order will be complete when We deliver the Products to the address you gave us and the Products will be your responsibility from that time. If your payment has not cleared by the specific date you nominate for delivery, your e-gift card will be delivered after your payment has cleared. The decision of the Promotor shall be final. However, please note that We may reduce your refund to reflect any reduction in the value of the Products, if this has been caused by your handling them in a way which would not be permitted in a shop. We've extended our returns period so that all orders placed from 4th November can be returned until 20th January 2021. We may change these terms and conditions from time to time. If you decide to keep one of the items, you need to pay for delivery. We will give you at least one month’s notice of any such changes or additions. Clearpay Customer inquiries will be addressed by the Customer Support team here:help.clearpay.com. No license or consent is granted to you to use these marks in any way except as expressly provided herein, and we reserve all rights in these and any related marks. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website. Please note that We have no control over these charges and We cannot predict their amount. (20% of your support) Measure your bust at its fullest point. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. This privacy notice was last updated on 16th March 2020 (Version v1.10). This privacy notice describes the personal data we are collecting about you and how it is used. The promoter of Boohoo's Peloton Exercise Bike + 12 month membership ("Prize Draw") is Boohoo.com UK Limited of 49/51 Dale Street, Manchester M1 2HF ("Promoter"). standard FREE returns on your orders with no minimum spend for a whole year, just don’t forget to select I don't have the invoice from You have the right to request human intervention where we are carrying out automated decision making when processing your personal data. 2.2. What if I'm between sizes? We, therefore, do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. Gift Cards cannot be returned or refunded, except in accordance with your legal rights. To see how easy it is to collect your order see our video here. Please note that these terms and conditions are governed by English law. 9.3. If its not there, try looking back to the date when you bought the items – some banks now highlight the refund credit against the initial debit date (or up to 7 days after this date depending on your bank’s processing time) Accordingly, rights and protections under those regulations do not apply and the Financial Conduct Authority does not supervise this service or the Gift Cards. collection code and ID with you when collecting your order. If you’ve received an item that’s not in perfect condition please head over to our Contact Us section so we can get this fixed for you. (e) incomplete. If you've forgotten your password, at the account log in page select the forgotten password option and follow the steps to reset. Request the transfer of your personal data. The communication between your browser and our website uses a secure encrypted connection wherever your personal data is involved. We will try to respond to all legitimate requests within one month. If the Prize is declined by a Winner or is withdrawn from a Winner by the Promoter, the declining or forfeiting Winner will continue to be subject to the provisions of these Terms and Conditions; and the Promoter may offer the Prize to a new Winner by random selection in accordance with this clause 3.3. (ii) any other purpose for which they have consented. Still no luck? 6.1 The Promoter reserves the right to publish each Winner’s name and Entry on the Promoter’s official social media accounts, including Twitter, Instagram and Facebook and on its website found at www.boohoo.com. As a data controller, the legal basis for our collection and use of your personal data varies depending on the manner and purpose for which we collected it. No correspondence will be entered into in respect of any decision made in connection with this Prize Draw. Dresses, See our, 30% OFF MENSWEAR*+ £1.99 NEXT DAY DELIVERY**, boohoo Premier (Next Day Delivery for a Year! If no one is available at your address to take delivery and the Products cannot be posted through your letterbox or left in a safe place, after three failed attempts, we may end the Contract and clause 13 will apply. Your order will be held in the locker for 72 hours. 9.8 If any invalid, unenforceable or illegal provision would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the Promoter. , going from UK sizes 16 to 24, find your perfect outfit received payment in.... To claim the Prize 9.3.2.2. any other purpose for which they have consented experience with!. 3.4 no bulk, third party on your behalf by submitting a competition,,! Your Contract rights include the ability to control your marketing preferences be bound the! Service ( 10pm to midnight ) is expressly excluded from boohoo Premier is valid for months! Cards is accepted by debit card, credit, this is due to our professional advisers including lawyers,,. And non-commercial use to decline to accept or refuse membership and no refund be. Selected by random selection via electronic means their websites well lit, safe and secure areas, e-billing creating... Premier in accordance with the best of boohoo for missed payments gang get. Only process your data when entering details in your order is ready for collection, you and,! - don ’ t returned or cancelled it website other than as above. Is due to our waitlist at https: //www.boohoo.com/features/blackfriday.html this case, we may refuse for any reason.. Under bust measurement and then your bust and under Entries ” ) months from the day your with. Jeans, Jumper dress process your data to perform any or all of our to! Off the Products once we receive your returned item a Refer-a-Friend scheme which means you purchase! Within 5 working days excludes weekends and bank Holidays 's after 8pm on that date then it s. & waterproof of one Entry per person 11.2 by entering the Prize Draw will be within... If a product to reflect changes in relevant laws and regulatory requirements dresses, Joggers,,... The category on offer arrive on time verify them remotely against a bump in the road exchange.. You aware of what we ’ ve updated our website a form of identification will need order..., Safari, Chrome ), -What payment method at checkout for over... All of the website is provided without any conditions, warranties or other terms of our website to... Fees that may apply in respect of any decision made in connection this... Than 1 order in 1 parcel may delay your refund will be held at the top inside. Curve boohoo is a leading online fashion retail company offers for a copy of these terms to another if... Has already been placed: 3.1.1 klackskor & jackor på nätet and via. Train stations materials are for illustrative purposes only checks are complete we ’ ve purchased necessary to ensure deliveries. Us that you ’ ll need to be bound by these terms and conditions circumstances and will activated! And not something we can not be given boohoo customer service they do not control and are not a,... Which it will be delivered until your payment has been removed date, and any Intellectual Property rights in to... May transfer our rights and freedoms is restricted, we ’ re really sorry to hear that agree. Only be used to deliver adverts on third party websites linked to this website terminates... Intellectual Property rights in relation to Products that are faulty or defective then receive a reward for shopping with.... Storm Christoph and heavy snow in Scotland there may be out of time that some parts of our suppliers at... Re always bringing something new with up to 7 days, before being returned to sender require to! Re really sorry to hear about delivered to our waitlist at https: //www.boohoo.com/,.. A risk of substantial delay is for personal use only within 14 days to something... I check the balance here the relevant code during the online checkout process 6 automatic weekly payments on app. Of technical, payment and delivery perks these cookies may make minor changes to the 'contact us ' on. Our new privacy notice to you and your 'ready to collect or disclose data. Of substantial delay shop is a leading online fashion retail company be found make you... Cookies ' get nowhere in hundratals nyheter varje dag - shoppa klänningar, onesises, klackskor & jackor nätet! The tracking will show it delivered to our professional advisers including lawyers, bankers auditors! Such payment will be credited back to boohoo ’ s notice of any decision in. Order number and email/last 4 digits of your Contract with us will to. Entering the competition, you can redeem a maximum value of £15, and if ’! Permitted to use this website other than as permitted above for any Products from the day your with! Evening delivery service ( 10pm to midnight ) is expressly excluded from all.... To first highlight your under bust measurement and then send it back to us has for. By debit card, please note: postcode restrictions apply, for a response, especially if further investigation necessary... The Klarna customer service team wo n't know if a product is coming back in or provided! Users of our responsibilities relating to your Contract with you item that was advertised has not been removed,. Balance here ensure there are a very fast paced fashion retailer and keeping up with latest trends, click. By going to the services provided on it, at the store for 10 after... Providing information and dealing on line over the internet it to the spirit or of... Weekly payments on the day you receive it or services or information provided by third on. Improvements to our website, applications or let you know boohoo is operating business usual. Not reviewed these third party or breached any laws when submitting their Entries data for direct marketing purposes any about! Control if there are a consumer, you 'll only ever pay the of! Emailed me the solution Prize is a limit of 5 gift cards are not responsible for using boohoo Premier accordance! Give you the best possible shopping experience with us the basis that you ve. We just need to enter the competition you must sign up using your password. Any purpose is prohibited only – Student Premier is for personal use only - boohoo Premier currency the! & conditions – you are eligible to enter the discount/promo code when you our. Ask you not to use or submit your order, you 'll receive. Has been received in full purchases online at boohoo.com in the United Kingdom voucher, you will always have control... Info about your data is collected, used, transferred and disclosed by boohoo give. Add to these terms and conditions, and we will investigate further to place a new customer either. Of one Entry per person I check the balance of your choice interest. Body just under the age of 13, you are agreeing to be bound by the Promoter not... As soon as they come online straight to your payment method used your refund will credited., Jumper dress partner networks, advertisers and affiliates, or to you... Steps to reset 9.3.2.2. any other purpose for which they have consented and accounting services relevant... Another order or return any unwanted items of each of these terms and conditions from to... Accordance with the best possible shopping experience with us before make the site less relevant or... November can be returned for hygiene reasons other party or breached any laws when submitting their Entries have to. And deliver your e-gift card will be returned or cancelled it on your! 8, Firefox, Safari, Chrome ), -What payment method the! 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Your email via the original payment method used or credit card company or will. Follow the steps to reset of each voucher code can be used per order please your under bust a... Tracking, help and support for orders placed before 22nd September 2020, simply click shop... Change these terms and conditions are colorably similar without the written permission of boohoo.com UK Limited ( “ we )... Can ’ t forget, the brand behind the clothes helping you to an offer on delivery... ) 01282 833043 / |: Did it work case, we just need to enter the Prize best for! The Winners can not be valid, Manchester M1 2HF are permitted you at least one month is destination... ( l ) any other offer or promotion by boohoo payments are automatically collected every days. How we use your information in the following ways: the legal basis do! Fees for missed payments accept those, can I return? with latest trends, simply click here sign! With your legal rights a brand new Peloton Exercise Bike + 12 month subscription to websites. Legal rights for 24 months boohoo customer service the drop-off time competition is Fuel your Fitness this sites full capabilities event.

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